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How can we help?
Find answers about tickets, accounts, events and venues for the Los Angeles 2028 prototype platform.
Browse Help Topics
Choose a category below to find guidance on tickets, accounts, events, venues, accessibility, payments and orders.
Tickets & Purchases
Buying tickets, payment methods and order basics.
Ticket Requests
How the request process works and what happens after you submit.
Account & Login
Creating an account, signing in and resetting your password.
Events
Finding event details, schedules and ticket status.
Venues
Getting to know LA28 venues and locations.
Accessibility
Accessible seating requests and venue accessibility information.
Payments
Payment methods and billing questions.
Order Information
Order history, confirmations and ticket delivery.
Frequently Asked Questions
These answers reflect the current prototype stage of Allianz – Los Angeles 2028. Official ticketing, pricing and policy details will be added once confirmed.
How do ticket requests work?
Ticket requests let you express interest in an event before allocation is confirmed. Submitted requests move to Pending status, and you'll be notified in My Tickets if an allocation becomes available. Submitting a request does not guarantee a ticket.What's the difference between Buy Tickets and Request Tickets?
Buy Tickets is a direct purchase flow for events with confirmed availability. Request Tickets is used when allocation is limited or not yet confirmed — your request is reviewed before any ticket is issued.When will ticket prices be available?
Ticket pricing has not yet been confirmed for this prototype. Pricing will display as TBD until official information is supplied.How do I manage my account and favorites?
Sign in and visit your Account dashboard to update profile details, review saved favorites, and track ticket requests and order history.Is accessible seating available?
Accessibility requirements can be noted during the ticket request process. Detailed accessible seating categories are TBD pending official venue information.Who do I contact for further help?
For questions not covered here, use the contact options on this Help page — additional support channels will be added as they are confirmed.